Why your website needs an Accessibility Statement and how to write one

In today’s digital world, accessibility is no longer optional—it’s a necessity. Ensuring your website is usable by everyone, including people with disabilities, isn’t just the right thing to do—it’s also a smart business decision. One of the simplest yet most effective ways to showcase your commitment to accessibility is by publishing an accessibility statement.

This article will cover:

  • What an accessibility statement is and why it matters
  • How it benefits your business beyond legal compliance
  • What to include in an effective accessibility statement
  • How Corpowid can help ensure compliance effortlessly

What Is an Accessibility Statement?

An accessibility statement is a public declaration that outlines your website’s commitment to digital accessibility. It informs visitors about the steps you've taken to improve accessibility and provides a way for users to report any issues they may face.

Think of it as a bridge between your business and users with disabilities. It demonstrates transparency, builds trust, and ensures visitors know that accessibility is a priority—not an afterthought.

Why an Accessibility Statement Is Essential for Businesses

1. It Builds Trust and Strengthens Brand Reputation

Users with disabilities want to know that your business values their experience. An accessibility statement reassures them that you're working to remove digital barriers and create an inclusive online environment.

2. It Helps You Stay Legally Compliant

Laws like the ADA (Americans with Disabilities Act) in the U.S. and the EAA (European Accessibility Act) require digital accessibility. Publishing an accessibility statement demonstrates your awareness of these regulations and shows your commitment to compliance with WCAG 2.1 standards.

3. It Enhances Corporate Social Responsibility (CSR)

More than ever, consumers care about a brand’s social values. Prioritizing accessibility aligns with diversity, equity, and inclusion (DEI) initiatives—helping your business stand out as a socially responsible organization.

4. It Can Boost Your SEO and Digital Performance

An accessible website isn’t just good for users—it’s good for search engines too. Google prioritizes websites with a better user experience, and accessibility improvements like alt text, proper headings, and keyboard navigation can positively impact your SEO rankings.

Even If Your Website Has Accessibility Gaps, You Still Need an Accessibility Statement

Many businesses hesitate to publish an accessibility statement until their website is fully compliant with accessibility guidelines. That’s a mistake.

An accessibility statement is more valuable when it acknowledges areas for improvement. Transparency matters. By openly recognizing your site's limitations, you signal a commitment to continuous progress—showing users that their experience is a priority, even if full accessibility hasn’t been achieved yet.

What to Include in an Accessibility Statement

An effective accessibility statement should be clear, honest, and informative. Here’s what it should include:

Commitment to Accessibility

Start with a strong statement about your dedication to making your website accessible to everyone.

Standards Followed

Specify which guidelines your site adheres to, such as WCAG 2.1 Level AA or relevant national regulations (e.g., ADA, EAA).

Known Limitations and Planned Improvements

Acknowledge any existing accessibility barriers and outline ongoing efforts to address them.

Contact Information for Feedback

Provide an easy way for users to report accessibility issues—this can be an email address, a feedback form, or a dedicated support channel.

An Accurate Accessibility Statement Has Real Business Benefits

✔️ User Feedback Can Drive Better Accessibility Improvements
Providing a feedback mechanism allows users to share real-world accessibility challenges, helping you identify and fix critical usability issues.

✔️ It May Help Reduce Legal Risks
While an accessibility statement doesn’t guarantee legal compliance, it provides users with an alternative to legal action by offering a direct line of communication for reporting issues.

✔️ It Can Strengthen Consumer Loyalty
A 2023 study found that 53% of consumers would pay more for products from companies that align with their social values. Demonstrating a commitment to accessibility can help improve customer trust and brand loyalty.

✔️ It Supports Word-of-Mouth (WOM) Marketing
Inclusive businesses are more likely to gain positive recommendations. Consumers appreciate companies that go the extra mile to accommodate everyone, and they’re more likely to share their experiences.

Caution: Avoid Misleading Claims

Your accessibility statement must be honest and accurate. Never claim “full WCAG compliance” unless your site has been properly tested. Overpromising can mislead users and expose your business to legal risks.

How Corpowid Can Help

At Corpowid, we make digital accessibility simple with our AI-powered accessibility overlay. Here’s how we can help you:

✅ Automated Accessibility Enhancements – Our widget detects and adjusts website elements for better compliance.
✅ Customizable Accessibility Statement – We provide a tailored statement page that reflects your current accessibility efforts.
✅ Ongoing Compliance Monitoring – We help you stay aligned with WCAG, ADA, and EAA regulations to avoid potential legal pitfalls.

Final Thoughts

Publishing an accessibility statement isn’t just a legal safeguard—it’s a commitment to inclusion. Whether your website is fully accessible or still improving, an honest and well-structured accessibility statement:

✅ Builds trust with users
✅ Helps you comply with regulations
✅ Strengthens your brand’s reputation
✅ Enhances the overall user experience

Ready to make your website more inclusive? Get started with Corpowid today!

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